Cancellation Policy

Please allow 24 hours to process your order and 3-5 days to ship.

Cancellations accepted up to 24 hours before the scheduled shipment. 

Within 24 hours of the shipment, cancellations will be charged 20% of the scheduled cost. No returns for opened merchandise or products. 

Unopened hair and wigs can be returned and refunded once received in unused condition. If there is any wear, there will not be any refund issued. 

Please allow 14-21 business days for all returns.


Thank you for considering Cashmere Lux Hair for a wholesale vendor. We offer wholesale on various products such as: Brazilian (11A), Hair Care Products,

For all orders, you must make a minimum purchase of $1,000 on Cashmere Lux products. This does not include your shipping cost and (shipping cost depends on the total amount of your order.) There’s also a processing fee (deposit) of $500 that is NON-REFUNDABLE.
All orders can be placed through email at [email protected]. We will send you an invoice to your email. You are given the choice to pay through PayPal (a bank account, credit, or debit card) or in-store (cash only).

Before your order is placed you must pay your entire bill. Cashmere Lux does not accept partial payments and will not place any order if your bill is not paid. Please note prices are subject to change at any given time.

Please place orders at least two (2) weeks in advance. Order usually take up to 3-5 business days before it comes in. Due to US Customs, shipping companies, or natural disasters that estimated day may change. Orders can be stopped and searched for an indefinite period. Please make sure and check your order before you place it. Once your order is placed we will not be able to change it. Cashmere Lux will not be responsible or held liable to correct your order.

Contact us below for wholesale pricng

[email protected]

Shipping and Receiving

Cashmere lux is committed to providing you the best quality service ever! Our service and products are superb along with our company’s processes. Your order will be processed and shipped within 48 hours of payment unless you purchase during big sales event. We ship only on business days, no weekend shipments. Standard shipping is 1 to 3 business days. During major sales shipping can be 5 business days
If your having any issues with your order, please email us at [email protected]
1915 Greenview Place sw
Suite C
Rochester, Mn 55902
We only offer store credit for orders that have been proceeds and shipped. To receive credit for your exchange, the hair must be in the same condition as when you received it. For more information, please email us at [email protected]